Contact

For after-sales service, please ensure that your purchase was from ottocastivi.com, and attach the order number which we provided.

In order to provide you a better service and speed up responding time, Please select the corresponding email address to contact and do provide the relevant information before submitting an inquiry. It will be appreciated that if you can provide us your vehicle models, year of manufacture, and cellphone model for a quick compatibility matching, we will do our best to assist you.

We aim to respond to all inquires within 24 hours.

Contact Email: support@ottocastivi.com

Contact Us

Do you have any question?

1 Year Warranty

8:00 am-5:00 pm.If your device does not work as expected, reach out to our support team who will assist with any issues. All Ottocast Devices are backed by our 1 year warranty.

30 DAYS RETURN

You can return any item(s) within 30 days of the fulfilled date. Exchanges and store credit are up to 60 day from fulfilled date.Final Saleitems not eligible for return.

Powered by Real Users

With 300,000+ customers, we actively building the best in-car entertainment system. We value the feedback from our community.